Privacy Policy .

1. Data Controller

The data controller for personal data collected on the pixlstudio.africa website is PIXLSTUDIO, a digital communication agency based in Abidjan, Ivory Coast.

For any questions regarding the protection of your personal data, you can contact us at: hello@pixlstudio.africa

2. Data Collected

We collect the following types of data:

Identification data: name, first name, email address, phone number, company name
Browsing data: IP address, browser type, pages visited, visit duration
Communication data: messages sent via contact forms

3. Processing Purposes

Your personal data is collected for the following purposes:

• Responding to your contact and quote requests
• Managing customer relationships and providing our services
• Sending marketing communications (with your consent)
• Improving our website and services
• Generating traffic statistics
• Complying with our legal obligations

4. Legal Basis for Processing

The processing of your personal data is based on your consent, the performance of a contract or pre-contractual measures, compliance with our legal obligations, or our legitimate interest in improving our services.

5. Data Recipients

Your personal data is intended exclusively for PIXLSTUDIO and is not transmitted to third parties, except for legal obligation or your prior agreement. Our technical subcontractors (hosting, analytics tools) may have access to certain data within the strict scope of their missions.

6. Retention Period

Your personal data is retained for the following periods:

Contact data: 3 years from last contact
Customer data: duration of contractual relationship + 5 years
Browsing data: 13 months maximum

Beyond these periods, data is deleted or anonymized.

7. Data Security

PIXLSTUDIO implements appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

8. Cookies

Our website uses cookies to:

• Ensure proper website functioning (technical cookies)
• Measure audience and analyze traffic (analytics cookies)
• Personalize your experience (preference cookies)

You can manage your cookie preferences via your browser settings or our consent banner.

9. Data Transfers Outside EU

Some of our technical solutions may involve data transfer outside the European Union. In this case, we ensure that:

• The destination country provides an adequate level of protection
• Standard contractual clauses are implemented
• Appropriate safeguards are provided
• Your explicit consent is obtained if necessary

We are committed to protecting your data regardless of where it is processed.

10. Your Rights

In accordance with applicable regulations, you have the following rights regarding your personal data:

• Right of access: obtain confirmation that your data is being processed and receive a copy
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your data in certain cases
• Right to restriction: request limitation of processing of your data
• Right to portability: receive your data in a structured, readable format
• Right to object: object to the processing of your data for legitimate reasons

To exercise these rights, contact us at: hello@pixlstudio.africa

11. Complaints

If you believe that the processing of your personal data constitutes a violation of your rights, you can file a complaint with the competent data protection authority (ARTCI in Ivory Coast).

12. Minor's Data

Our website is not intended for persons under 18 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

13. Policy Changes

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an update date. We encourage you to check this page regularly.

14. Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

PIXLSTUDIO
Email : hello@pixlstudio.africa
Phone : +225 07 58 21 56 50
Address : Cocody Riviera Palmeraie, Abidjan, Côte d'Ivoire

Last updated: January 2025